What Is a Managed Security Service?

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Managed security service (MSS) is a wide range of cybersecurity services and assistance, such as managing and monitoring firewalls and intrusion detection systems as well as conducting penetration and vulnerability assessments and audits; overseeing patch management and upgrades; and assisting in the establishment of rules and protocols that help decrease the chance of a data breach. MSS providers also offer cybersecurity expertise and support with compliance requirements for regulatory compliance such as HIPAA, PCI DSS, SOX, GLBA, and ISO.

Premium MSS solutions typically include technologies such as security information and event management (SIEM), endpoint detection and response cloud access security broker, container security and much more. A majority of the top MSSPs provide 24/7 monitoring of their security operations centers and threat intelligence to enhance the context, and proactive threat hunts.

MSS can also help clients identify the effects of security vulnerabilities on business functions like availability and performance. This can help them stay away from costly cyberattacks, and improve their overall cyber security position.

In addition to offering security solutions, a lot of the top MSSPs provide a full range of managed IT services, such as remote support, network monitoring and security policy creation. They often offer one, central dashboard that gives you a greater overview of the devices of their clients and applications. They also provide backup and recovery services to safeguard data if an incident occurs. They can also assist with data protection and governance through tools like encryption and data loss prevention.